Our apologies for not responding to this sooner!
Yes - absolutely! In fact, it is coming very soon ... that's all I am going to say for now
But yes, you are spot on - we have been hearing from the community about the need of a live chat (and craving it ourselves!!) for a while, and it is finally coming! YAY! Hopefully, it will not only help to navigate the game better - with help of other members, but make the community tighter too!
Thanks again for your question, and look for the chatbox soon ..